For domestic US shipping, we ship via FedEx, UPS, or USPS. If you prefer a certain carrier, please specify in the notes on your order. We offer Standard 3-5 day shipping on orders to US locations. If you need it faster, we offer express 1-2 Day Express shipping. Contact us for Overnight shipping options. Because lithium batteries are considered dangerous goods, carriers do not guarantee overnight shipping, but they do offer it. In our experience, we have had a 90%+ success rate using overnight shipping.

For international shipping, we primarily ship via FedEx Priority but we also offer UPS Standard Ground to Canada. If your country is not listed on the website, we may still be able to ship to your country. You will need to contact us for a custom shipping quote. Be aware that our shipping costs cover postage and insurance on the package but not import costs such as duties, taxes, or broker fees.

Tracking details will be emailed at the time of shipment. Please allow time for the online tracking status to update.

We make every effort to ship within 24 business hours. If you need your order to arrive by a certain date, be sure to contact us directly and we will do our best to satisfy your request. For possible lost in transit shipments, please contact us immediately so that we can contact the carrier.

Some batteries must be shipped as fully regulated dangerous goods and will arrive to you with a 30% charge. We recommend charging up to 60-70% shortly after receipt. In addition, our LiPo batteries have passed UN38.3 Testing making them safe for transport. Contact us for a copy of the UN38.3 Test Report.